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Websites and Downloadables

References

Patton, M. Q. (1990). Qualitative Evaluation and Research Methods. (2nd ed.). Newbury Park, CA: Sage (no link)

Contacts

Who can I contact if I have technical questions, CEU questions or need help in understanding the course ?

Technical support

For technical support, such as difficulty accessing any of the site pages, contact TRDirect@tulane.edu or call 504.988.1342. Our business hours are 9:00 AM to 5:00 PM ET, Monday–Friday.

CEUs

For further information about obtaining continuing education credits, or about NEHA credentials, please visit http://www.neha.org/professional-development/credentials. You may also contact the credentialing department via email, credentialing@neha.org, or via phone, 303-756-9090 ext. 310.

Content Questions

For any questions about course content or if you are experiencing problems understanding your course, contact Carol Gamble and John Oeffinger at swpi@texashealthinstitute.org or 512-279-3910. We will respond to your request promptly.

Using Help

Help iconPlease use the topics below to troubleshoot any issues you may encounter in this course.

You may also contact any of the groups listed in the Contact Us section for additional help.

Help Topics

Instructions for Operating the Course Notebook

NotebookInstructions for Operating the Course Notebook

Each lesson in this course has a notebook that enables you to take notes for each screen.

Access a Lesson notebook by choosing a link in the Notebooks tab below or with the "notebook" button at the top right of each screen.

If you have created entries in a Lesson notebook, click the "RECALL notes" button on the notebook and all of your entries for each page in all topics in this section of the Notebook are 'recalled'.

Your notes can be saved or recalled ONLY on the computer with which you created them. If you are using multiple devices to access the course, you will create a set of notes for each device rather than a consolidated notebook.

See the "additional instructions" link at the top of each notebook for more information.

Click Below to Access All Notebooks

Safe Water Program Improvement
Assurance: Evaluation and Research

Lesson 1: Evaluation
Topic 2: Program and Project Evaluation
Cartoon image of pushing and pulling to open a door

Why We Evaluate

Program staff may be pushed to do evaluation by external mandates from funders. They may also be pulled to do evaluation because of an internal need to determine program performance and if there is a need for improvement.

While push or pull can motivate a program to conduct good evaluations…

Evaluation efforts are more likely to be sustained when staff sees the results as useful information that can help them do their jobs better.

There are a number of reasons to conduct an evaluation

 

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